ek333 App Privacy Policy: Data protection and cookie controls
This page clearly presents ek333 App privacy policy; what data Dhaka and all Bangladesh users provide, why they provide it, and how long it will be kept is here
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Overview of ek333 Privacy Policy
Effective date: June 2026. See below summary: more than 10 data categories, usage, retention period, and legal basis together
| Data types | Why needed | How long kept | Legal basis |
|---|---|---|---|
| Account name | Show login and profile | Until account is active | Agreement |
| Mobile number | Send verification and alert messages | Until service is active | Consent |
| Send notices and recovery links | Until account deletion | Agreement | |
| Device information | To maintain compatibility and security | 90 days | Legitimate interests |
| IP address | To detect fraud | 30 days | Legitimate interests |
| Login time | Keep account secure | 180 days | Legitimate interests |
| Cookies | Remember session and preferences | 14365 days | Consent |
| Transaction records | View across bKash, Nagad, Rocket | 7 years | Legal obligations |
| Support messages | Resolve issues | 24 months | Agreement |
| Preferred language | Keep Bengali interface correct | Until account is active | Consent |
| Location signals | Detect unusual logins | 60 days | Legitimate interests |
| Device cookie ID | Maintain session status | 365 days | Consent |
How data protection works
Data is stored under 3 levels of control
Access control
Only authorized team members view sensitive data
Encryption
Transactions and identity-related information are transmitted securely
Risk monitoring
If unusual login is detected, the session ends quickly
Cookies and session data
4 types of cookies help run the site
Session cookies keep login; remember preferred language and layout; analytics cookies are used; and security cookies stop fake sign-ins
If you wish, you can delete cookies from browser settings; you may need to log in again
ek333 Login InstructionsWhat rights you have
5 rights can be exercised
Right to access
See what data is held about you
Right to rectification
You can correct incorrect number, name, or email
Deletion request
Data may be deleted if there are no legal obstacles
Right to objection
You may object to special use
Right to transfer
You may request your original data copy
Payment and transaction documents in Bangladesh
Some records exist for deposits or verifications on bKash, Nagad, and Rocket
Many Dhaka users use the same number for quick matching; this document is kept for security, chargeback verification, and support tickets
Transaction data generally stays for 7 years; this complies with both regulations and audits
ek333 Download APKContact and privacy help
Contact directly via two ways
Questions about data, cookies, or account deletion? Use the ek333 Contact page; see the company's profile on the ek333 About page
Privacy help contact ek333 About